We offer free shipping in Finland for orders over €500. More information about shipping options and international shipping can be found here . Shipping costs and time are automatically calculated based on your location, also at checkout.

Our products always have a 30-day exchange and return policy.

Our payment methods include Paytrail's secure credit card and online banking payments, as well as installment and longer payment options5

Our design and craftsmanship team has done their best to ensure that your treasure will last as long as possible. By taking good care of it, you can enjoy your journey together for years to come. You can find care instructions for the materials of this particular product here .

Our products come with a two-year warranty against manufacturing or material defects. We also offer repair services to address wear and tear caused by use. We always strive to provide the product service you need as cheaply and effortlessly as possible. Contact us at hello@loviacollection.com and we will be happy to help you!